Gartner Research

Service Providers Can Help Drive S/4HANA Adoption Through Helping Clients With Compelling Business Cases

Published: 10 April 2015

ID: G00276444

Analyst(s): Susan Tan , Nigel Rayner


Service providers will play an important role in accelerating S/4HANA adoption. SAP practice leaders must emphasize that value is created not only from technical migration, but from helping clients transform processes, innovate possibilities and draw real-time insights for key business decisions.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Clients' uncertainty around S/4HANA will drive demand for consulting services, but service providers should expect adoption to be slow for the next two years
  • S/4HANA opportunities require SAP service providers to help clients develop compelling business cases, help clients transform their business processes, innovate possibilities and proactively bring ideas to clients
  • Clients will expect a "simple" S/4HANA implementation and faster time to value, forcing service providers to respond accordingly

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