Gartner Research

Market Share Analysis: IT Outsourcing Services, Worldwide, 2014

Published: 16 April 2015

ID: G00274173

Analyst(s): Misako Sawai , Helen Huntley, Gianluca Tramacere, Dean Blackmore , Arup Roy , Allie Young


Revenue for eight of the top 25 IT outsourcing market share leaders declined in 2014, including the top two vendors, IBM and HP. TCS moved into the top five with a 20.4% annual ITO growth and Amazon grew more than 25%, demonstrating that opportunity in ITO exists for the aggressive providers.

Table Of Contents

Market Share Data

Overall Market Segment Performance Analysis

  • Top 25 ITO Providers' Performance
  • ITO Top Performers in Growth
  • ITO Fastest-Growing Providers
    • Summary on Growth and Performance of ITO Providers
  • ITO Market Share Distribution
  • Annual Growth Rates of ITO Providers

Top Vendors Analyzed

  • IBM
  • HP
  • Accenture
  • Fujitsu
  • Tata Consultancy Services (TCS)
  • CSC
  • Atos
  • Capgemini
  • NTT Data
  • T-Systems

Other Notable Vendors

  • Regional Rankings of ITO Market Share Leaders, 2014
    • North America
    • Latin America
    • EMEA
    • Asia/Pacific
    • Japan

Mergers and Acquisitions

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