Gartner Research

(What to Do When) Every Employee Is a Digital Employee

Published: 17 April 2015

ID: G00272158

Analyst(s): Simon Mingay , Matthew Cain

Summary

The accelerating integration of digital elements into most work processes — coupled with growing employee digital dexterity — is leading to a world where every employee is a digital employee. That's great news for organizations looking to boost competitive advantage.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Implement a Digital Workplace Strategy to Exploit Employee Digital Dexterity
  • Embrace Shadow IT to Better Respond to Changing Business Conditions
  • Use a Bimodal Approach to Create Innovation and Support Changing Work and Business Models
  • Ensure That Digital Business and Digital Workplace Efforts Are Properly Coordinated
  • How a Digital Workplace Can Augment Gartner's Eight Critical Capabilities
    • Customer Experience Management
    • Product and Service Design
    • Information Asset Management
    • Access and Availability
    • Business Model Agility
    • Innovation Culture
    • Digital Leadership
    • Collaboration

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.