Gartner Research

Top Consumer Trends That Will Impact the Digital Workplace in 2025

Published: 17 April 2015

ID: G00270460

Analyst(s): Matthew Cain , Nick Ingelbrecht , Mike Gotta


Changes in consumer behavior will have a profound impact on the digital workplace through 2025. Workplace leaders can implement long-term technology and facilities management strategies to drive employee engagement, remain competitive and exploit business opportunities.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Near-ubiquitous personal smart machines and wearables in the digital workplace mean IT leaders face disruption of organizational hierarchies and productivity metrics through 2025, due to lagging BI and analytics capabilities
    • What Is the Impact of Wearables?
    • How Will They Impact the Workforce and Workplace?
    • What Is the Impact of Smart Machines and Personal Analytics?
    • How Will They Impact the Workforce and Workplace?
  • The changing nature of work and people's digitally intermediated perceptions of connected spaces mean IT leaders must reconceptualize the 2025 workplace as a smart, adaptable environment that conforms to workers' contexts and evolved job requirements
    • The Connected Space
    • The Changing Nature of Work
  • One job in three will be replaced by smart machines by 2025, requiring IT leaders to drive fundamental change in support and engagement practices that help workers think and act differently in order to remain relevant to the digital business
    • What Is the Impact of Digital Workers Thinking Differently?

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