Gartner Research

Citi Uses Hackathons to Accelerate Digital Innovation

Published: 20 April 2015

ID: G00273687

Analyst(s): Kristin Moyer


Hackathons can enable banking CIOs to transform bank culture, customer experience, time to market and cost. Citi has many initiatives in these areas that are fueling digital innovation, including three that we examine here.

Table Of Contents
  • Key Challenges



  • Drive a More Demand-Centric Culture by Empowering Ecosystems Inside and Outside the Bank to Create New Digital Innovations
  • Use Hackathons to Meet Customer and Employee Needs More Quickly and Less Expensively Than Traditional IT Approaches
  • Maximize the Potential of Hackathons and APIs by Experimenting With Them Internally to Demonstrate Business Benefits and Identify Best Practices

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.