Gartner Research

Vendor Rating: SAP

Published: 20 April 2015

ID: G00271016

Analyst(s): Christian Hestermann , Mark Beyer , David Smith , Janelle Hill , Alexa Bona, Susan Tan , Chris Fletcher, Rob Addy , Derek Prior, Tiffani Bova, Bill Hostmann, Bettina Tratz-Ryan , Nigel Rayner, Simon Mingay , Robert P. Desisto, Tim Payne , Kimberly Collins, Lori Samolsky, Massimo Pezzini , Jim Murphy , Kristian Steenstrup , Simon Jacobson , Andrew White , Donald Feinberg , Marc Halpern , Kimberly Harris-Ferrante


We have analyzed SAP's performance in 30 areas to help customers and prospects when considering this technology megavendor.

Table Of Contents

Overall Rating

What You Need to Know

Vendor Rating

  • Analyst Comments
  • Corporate Viability
    • Strategy: Positive
    • Financial: Strong Positive
    • Marketing: Promising
    • Organization: Caution
  • Market Offerings
    • Product/Service: Positive
    • Technology/Methodology: Promising
    • Pricing Structure: Caution
  • Customer Service/Support
    • Sales/Distribution: Positive
    • Support/Account Management: Promising

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