Gartner Research

Vendor Rating: SAP

Published: 20 April 2015

ID: G00271016

Analyst(s): Christian Hestermann , Mark Beyer , David Smith , Janelle Hill , Alexa Bona , Susan Tan , Chris Fletcher , Rob Addy , Derek Prior , Tiffani Bova , Bill Hostmann , Bettina Tratz-Ryan , Nigel Rayner , Simon Mingay , Robert P. Desisto , Tim Payne , Kimberly Collins , Lori Samolsky , Massimo Pezzini , Jim Murphy , Kristian Steenstrup , Simon Jacobson , Andrew White , Donald Feinberg , Marc Halpern , Kimberly Harris-Ferrante

Summary

We have analyzed SAP's performance in 30 areas to help customers and prospects when considering this technology megavendor.

Table Of Contents

Overall Rating

What You Need to Know

Vendor Rating

  • Analyst Comments
  • Corporate Viability
    • Strategy: Positive
    • Financial: Strong Positive
    • Marketing: Promising
    • Organization: Caution
  • Market Offerings
    • Product/Service: Positive
    • Technology/Methodology: Promising
    • Pricing Structure: Caution
  • Customer Service/Support
    • Sales/Distribution: Positive
    • Support/Account Management: Promising

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.