Gartner Research

From IT Operations Manager to IT Business Leader — The Rite of Passage for CIOs

Published: 22 April 2015

ID: G00275798

Analyst(s): Cassio Dreyfuss , Colleen Young


There is a critical transition phase for the IT organization: Having optimized its internal operations, it turns toward the business and now aims at an effective participation in the enterprise strategy. CIOs must rally this vision, and lead the organization in this new endeavor.

Table Of Contents


  • Identifying the Transition
  • Why the Transition Is Critical
  • What Is the Transition?
  • What It Takes to Make the Transition
  • The Turning Point

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