Gartner Research

The Evolution of the PBX (Part 1): The European Attack

Published: 30 January 1998

ID: G0057677

Analyst(s): Helen Jones, Diane Trivett


Many factors are driving the evolution of the PBX and the strategies of traditional PBX manufacturers. This Technology Analysis, the first of two, examines the changes occurring in the telecommunications industry and reviews the strategies of the main manufacturers in the Western European PBX market.

Table Of Contents
  • Changing Times
  • What About ATM?
  • Impact on the PBX
  • Selection Criteria
  • Manufacturer Overview
    • Alcatel
    • Ericsson
    • Siemens
  • Dataquest Perspective

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