Gartner Research

ESD: Will It Ever Be the Delivery of Choice?

Published: 05 October 1998

ID: G0072379

Analyst(s): Erina K. DuBois


The Internet has been a successful sales vehicle for hard goods such as books and music CD-ROMs, but the Internet as a distribution channel is not yet a proven channel. This Perspective focuses specifically on the issues and players in the electronic software delivery (ESD) market, covering the challenges and growth aspects of this industry and highlighting the strategies of companies that are betting on this market.

Table Of Contents
  • Background and Definition
  • The Industry
    • Benefits of ESD
    • Problems with ESD
  • The Vendors
    • CyberSource
    • Digital River
    • Netsales
    • Preview Systems
    • Release Software
    • TechWave
    • Wave Systems
  • The Sites (Online Retailers/Resellers)
  • Dataquest Perspective
    • Value Proposition
    • Ease of Use
    • Regulatory Issues
    • Ownership of Customer
    • International Sales
    • Publisher Paranoia
    • Bandwidth

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