Gartner Research

Leading From the Heart: Improve Your EQ by Understanding the Curve of Emotional Upheavals

Published: 29 April 2015

ID: G00273970

Analyst(s): Bard Papegaaij


Emotional intelligence is important for personal and professional success. This research shows that understanding what happens during emotional upheavals provides CIOs with opportunities to improve their ability to deal with such upheavals, thereby improving their EQ.

Table Of Contents


  • EQ Can Be Improved With Practice
  • EQ Begins With Self-Awareness
    • Emotional Upheavals
  • Practice Makes (Almost) Perfect

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