Gartner Research

Key Decisions for Oracle EBS 11i Clients Upgrading to R12

Published: 01 May 2015

ID: G00277143

Analyst(s): Mike Guay, Pat Phelan


Oracle EBS clients planning to remain on the suite must upgrade to R12, as 11i Exception Sustaining Support will end in December 2015. Clients who have delayed the upgrade must consider the relevant factors and adopt a strategic approach when deciding which version of R12 is appropriate.

Table Of Contents
  • Key Challenges



  • Develop a Strategic Plan for the Role of EBS in the Context of Postmodern ERP
  • Understand the Advantages and Disadvantages of Upgrading to R12.1 Versus R12.2, and Determine Your Upgrade Path
  • Determine Whether a Technical, Transformational or Hybrid Upgrade Best Supports Your ERP Strategy
    • Technical-Only Upgrades
    • Hybrid Upgrades
    • Transformational Upgrades
  • Follow Best Practices for Upgrading an ERP System — Do Not Attempt to Accelerate the Process by Taking Shortcuts

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