Gartner Research

Taking on Application Rationalization's 'Wicked Problem' of Getting Business Engagement

Published: 04 May 2015

ID: G00277296

Analyst(s): Stefan Van Der Zijden, Matthew Hotle


Application rationalization initiatives must have active business leadership. However, engaging the business is a challenge for most application leaders. This research provides several strategies to encourage such engagement.

Table Of Contents
  • Key Challenges



  • Recognize "Wicked Problems" as Defying Conventional Approaches
  • Make Sense of Wickedness by Harnessing the Emotional and the Logical
  • Choose the Best-Suited Strategy From the Five Basic Models for Gaining Business Engagement
    • Application Rationalization Occurs by Fiat
    • If They Won't All Play, Maybe Someone Will
    • Where There Is Agreement, Go Forward
    • Two (or More) Are Better Than One
    • Everyone Else Is Doing It

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.