Gartner Research

The Post-SharePoint Intranet: Appification and the Opportunity to Support a Multivendor Digital Workplace

Published: 04 May 2015

ID: G00274914

Analyst(s): Larry Cannell


Microsoft's embracing of Office 365 is a market inflection point that should cause IT strategists to reconsider the role that intranets play in their enterprises. This report examines how intranets need to evolve in light of the digital workplace and Microsoft's changing intranet toolset.

Table Of Contents


  • Thesis
  • Background
  • Start by Understanding the Evolving Role of Your Enterprise's Intranet
    • Smartphones Are What Portals Once Strived to Become
    • Just What Is a Portal Anymore?
    • Intranet Home Pages Should Be the Equivalent of a Smartphone's Home Screen
  • Recognize That Microsoft's Office Strategy Brings Significant Changes to Intranets
    • Going "All In" With Office 365 Could Be Risky and May Not Be Possible
    • Keeping SharePoint as the Central Focus of an Intranet Requires Compromise
    • Selectively Deploying Office 365 Intranet Services Entails Risk
  • Accept That Multivendor Intranets Are Becoming the Norm
    • A Single-Vendor Intranet Will Be Virtually Impossible
    • Mobile and Cloud Computing Make a Multivendor Intranet Possible
    • A Multivendor Intranet Must Be Based on Informed Business Decisions
  • Strengths
  • Weaknesses


  • Approach the Intranet as a Tool for the Individual
  • Mitigate the Risk of Using Microsoft Solutions as the Basis of Your Intranet Services
  • Build Hybrid Cloud Integration Skills
  • Implement or Improve Intranet Governance

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