Gartner Research

Making Smart Investments to Reduce Unplanned Downtime

Published: 16 March 1999

ID: G0077448

Analyst(s): Donna Scott

Summary

Unplanned application downtime causes havoc and great expense. Conventional vendor wisdom focuses on redundancy to improve availability. Redundancy, however, solves just 20 percent of the problem.

Table Of Contents
  • Tactical Guidelines
  • Key Issues

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