Gartner Research

Eight New Best Practices to Build Next-Generation I&O Organizations Based on Japanese Practice

Published: 06 May 2015

ID: G00277152

Analyst(s): Yurika Nagashima


As business requirements change, the roles of IT staff will need to adapt to the new demands created by digital business requirements. Gartner's eight best practices will create a more agile infrastructure and operations organization where I&O leaders can match the agility businesses require.

Table Of Contents
  • Key Challenges



  • Cultivate a Work Culture Promoting Opportunities Allowing Staff Free Time for Self-Development
    • 1. Create a Culture That Promotes Opportunities
    • 2. Allow Staff Time to Pursue Any Type of Self-Improvement and Participate in Any Training Opportunities
  • Identify Hidden Talent, Hire Talent From Outside the Company and Realign Talent Investments
    • 3. Develop the Untapped "Hidden" Talent Potential From Within Your Organization
    • 4. Hire Talent Outside of Your Organization
    • 5. Assess and Realign (as Required) Hiring and Training Investments
  • Encourage New Evaluation Policies and Create Talent-Reward Schemes for New Challenges
    • 6. Encourage New Evaluation Policies and Create a Reward Culture System for Completion of New Challenges
    • 7. Organize Teams to Focus and Align With Your Future Vision
    • 8. Appraise and Redevelop the Career Paths and Progression Within Your Organization for IT Roles

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