Gartner Research

Digital Government Requires Digital-First Identity and Access Management

Published: 06 May 2015

ID: G00275780

Analyst(s): Jeff Vining, Felix Gaehtgens


As the Nexus of Forces (social, mobile, cloud and information) push the adoption of online digital government services, IAM's role in government service delivery becomes more important. Government CIOs need to adopt bimodal IT and bimodal IAM to keep up with these emerging digital trends.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Advances in technologies and public expectations are pressuring government CIOs to provide more convenient access to services in a secure and integrated manner
  • As the priority for IAM increases, CIOs must lead efforts to find coherent approaches to integrate broader IAM functionality into agencies' IT structures

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