Gartner Research

Market Guide for Communications Platform as a Service

Published: 08 May 2015

ID: G00274198

Analyst(s): Drew Kraus, Bern Elliot

Summary

Enterprises can achieve important competitive advantages by integrating business processes with communication technologies. To accomplish this, architects and planners are focusing on the flexible and cost-effective cPaaS approach. This analysis provides an overview of the market segment.

Table Of Contents

Market Definition

Market Direction

Market Analysis

Representative Vendors

  • Aspect
  • Nexmo
  • Plum Voice
  • Tropo
  • Twilio

Market Recommendations

Gartner Recommended Reading

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