Gartner Research

Don't Believe the Hype: Implementing SaaS ERP/Business Applications Is Not Fast and Easy

Published: 11 May 2015

ID: G00277293

Analyst(s): Christian Hestermann

Summary

SaaS can reduce some effort needed to implement business applications, but some tasks require the same diligence as with on-premises or hosted deployments. Application managers and IT leaders shouldn't believe an implementation automatically becomes easier just because it is SaaS-deployed.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Diligently Analyze the Effort Needed for Your Specific Implementation
    • Build a Strategy
    • Select a Vendor and Product
    • Prepare for Implementation
    • Implement the Solution
    • Operate and Evolve the Solution
  • Recognize That Most Implementation Activities Aren't Eliminated by a SaaS Solution
  • Don't Cut the Effort and Diligence for the More Complex Tasks of Selecting, Implementing and Operating a Business Application
  • Include the Potential Cost Savings Over Alternative Models in Your Business Case, but Don't Be Overly Optimistic in Your Assumptions

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