Gartner Research

The New Leadership Team for Digital Technology

Published: 11 May 2015

ID: G00278272

Analyst(s): John Mahoney, John P. Roberts


To create business value in a digital world, CIOs must help establish a new leadership team that includes business peers and other relevant stakeholders — all collaborating to integrate, coordinate and lead digital initiatives throughout the enterprise and its ecosystem.

Table Of Contents
  • Key Question
  • Opportunities and Challenges
  • How This Report Will Help


Executive Summary

  • Digital technologies challenge traditional IT organizations
  • How CIOs are facilitating digital technology leadership
  • Build the new leadership team for digital technology

Digital technologies challenge traditional IT organizations

  • Multiple business units are developing digital initiatives
  • Traditional IT organizations are a barrier to digital success
  • The next step: Collaborative digital technology leadership

How CIOs are facilitating digital technology leadership

  • CIOs are eliminating internal technology boundaries to generate positive business outcomes collaboratively
  • CIOs need to promote robust and flexible digital governance
  • Success means leveraging collective wisdom, creativity and leadership

Build the new leadership team for digital technology

  • CIOs must encourage digital leadership to flourish everywhere
  • Become a collaborative digital CIO
  • Five critical success factors for building a team that can bridge the digital leadership divide
  • Develop an action plan
  • Conclusion

Appendix: Case Studies

  • Case Study: Dunnhumby
  • Case Study: Government of British Columbia
  • Case Study: Idaho National Laboratory
  • Case Study: LeasePlan Australia
  • Case Study: MetalCo
  • Case Study: NewHospitalCo
  • Case Study: Tata Motors
  • Case Study: Volvo Cars

Further Reading

  • Related content
  • Gartner Executive Programs reports
  • Core research
  • Article

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