Gartner Research

Metrics for the CSCO: Lessons From Supply Chain Leaders, Part 1

Published: 11 May 2015

ID: G00277487

Analyst(s): Debra Hofman


Recent Gartner interviews with 15 supply chain leaders have revealed best practices about the metrics they use to cascade corporate goals, to lead performance, and to communicate with their CEOs and peers.

Table Of Contents
  • Key Challenges


  • What Metrics Do the Heads of Supply Chain Use?


  • Focus on Margin, Not Cost Savings
  • Set Targets Iteratively to Cascade Goals
  • Readjust Allocations Throughout the Year
  • Use the Language of the Business
  • Earn Your Seat at the Table

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