Gartner Research

A Program Office Is Crucial for Reducing Risks and Realizing Program Success

Published: 12 May 2015

ID: G00277707

Analyst(s): Michael Hanford


Strategic programs benefit from a temporary program office that frees managers and staff from overhead administration and reporting, not, to be confused with a PMO. Adding 2% to 2.5% to program costs is inexpensive insurance for improved program success likelihood.

Table Of Contents


  • Shape and Map a Program Office to Conform to the Program Type and Organizational Maturity to Help Ensure Effective Leadership
    • What a Program Office Is and Is Not
  • A PO Structure
  • The PO and Work Stream Management and Coordination
  • The Program Office's Fit to the Program
  • Ensure That Functions Such as Solution Architecture, Business Change, Deployment Planning and Risk Management Are Resident in the Program Office Where Solutions Can Be Crafted Once, Then Shared Across All Projects
    • The PO Manager Role
  • The PO's Major Staff Roles
  • The PO's Typical Functions and Services
  • Bottom Line

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