Gartner Research

Ten Ways to Avoid SaaS Delivery Problems

Published: 14 May 2015

ID: G00276960

Analyst(s): Robert P. Desisto

Summary

IT leaders supporting business applications have a long-term responsibility to protect their company from potential SaaS delivery problems. Gartner provides 10 best practices to help avoid common mistakes that can lead to SaaS delivery problems.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Ensure Proper Treatment of Intellectual Property in the Cloud
  • Estimate Total Costs Over Five Years
  • Evaluate Integration Scenarios
  • Assess Scale and Performance
  • Model and Track Consumption Patterns
  • Have a Disaster Recovery Plan
  • Gain Appropriate Service-Level Assurances
  • Ensure Provider Security Processes Meet Organizational Standards
  • Develop an Adequate Exit Strategy
  • Prepare for Multiple SaaS Releases per Year

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