Gartner Research

Toolkit: Outsourcing Contract Article 10 — Disentanglement

Published: 15 May 2015

ID: G00271132

Analyst(s): Daniel Barros, David Ackerman, William Maurer

Summary

In outsourcing contracts, organizations often fail to define their plans to disentangle knowledge, assets, licenses and personnel when deals terminate. Sourcing managers should use this Toolkit to create a best-practice "disentanglement article" within a master service agreement.

Table Of Contents

When to Use

  • The Challenge
    • Providers Push Their Own Contractual Terms
    • Client Organizations Might Not Be Fully Aware of the Latest Terms and Conditions Practiced in the Market
  • The Solution

Downloadable Attachments

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