Gartner Research

Toolkit: Outsourcing Contract Article 10 — Disentanglement

Published: 15 May 2015

ID: G00271132

Analyst(s): Daniel Barros , David Ackerman , William Maurer


In outsourcing contracts, organizations often fail to define their plans to disentangle knowledge, assets, licenses and personnel when deals terminate. Sourcing managers should use this Toolkit to create a best-practice "disentanglement article" within a master service agreement.

Table Of Contents

When to Use

  • The Challenge
    • Providers Push Their Own Contractual Terms
    • Client Organizations Might Not Be Fully Aware of the Latest Terms and Conditions Practiced in the Market
  • The Solution

Downloadable Attachments

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