Gartner Research

IT Management Outsourcing in Higher Education

Published: 20 March 2000

ID: G0085013

Analyst(s): Ron Yanosky

Summary

Higher education has traditionally made only modest use of information technology (IT) management outsourcing, but changing institutional business models and an ongoing crisis in academic IT staffing will cause outsourcing to grow faster than overall IT expenditure in coming years. This Perspective examines current trends and drivers in higher-education IT outsourcing, outsourcing usage and evaluation plans at large institutions, and strategies of major players in the industry.

Table Of Contents
  • Marketplace Definition
    • IT Services Functional Segmentation
  • Methodology and Sources
  • IT Management Outsourcing Market
    • IT Management Outsourcing Overview
    • Outsourcing in Higher Education: Industry Trends
    • Business and IT Initiatives Driving IT Outsourcing
    • Higher Education IT Outsourcing Market Inhibitors
    • IT Management Outsourcing Use and Evaluation
    • Vendor Analysis
  • Dataquest Perspective
    • Dataquest Recommendations

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