Gartner Research

Outsourcing Best Practices: Employee Transition in Outsourcing Engagements

Published: 10 January 2000

ID: G0085581

Analyst(s): Allie Young, Bruce M. Caldwell, Susan Cournoyer


A business process outsourcer's ability to effectively manage employee asset transfer in outsourcing engagements is critical to ensuring overall competitiveness and long-term success. This Perspective examines best practices developed over the years by IT outsourcers in the area of employee transitioning and human resource management in outsourcing engagements.

Table Of Contents
  • Introduction
  • Methodology
  • Background: Then and Now
  • Why Be Concerned With Employee Transition in Outsourcing Engagements?
  • Dataquest Perspective
    • Best Practices in Employee Transition Practices
    • Dataquest Recommendations

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