Gartner Research

Overcome Uncertainty When Negotiating Your Infor License Agreement to Gain Maximum Value

Published: 22 May 2015

ID: G00271924

Analyst(s): Christian Hestermann , Joseph Neapolitan


Many procurement professionals often lack the vital information necessary to plan their Infor product and service license negotiations. This research helps prepare negotiators to achieve maximum value with minimal deviation from corporate goals when negotiating with Infor and/or its partners.

Table Of Contents
  • Key Challenges


  • Infor's Vast Product Reach
  • Infor Negotiations Introduce a Level of Complexity
  • Aiding Your Infor Negotiations


  • Leverage Alternative Infor Licensing Models
    • Infor Offers Options for Trade-Off Analysis
    • Variations in Annual Software Support and Maintenance Fees Will Affect Your Analysis
    • Carefully Consider the Historic Aspect of Your Existing Arrangements for Licensing and Support
    • Manage Your Support/Maintenance Decisions Carefully
  • Don't Let the Contract Spoil the Deal
    • If It's Not captured in a Contract, It's Irrelevant
  • Factor-In Infor Audit Compliance From the Onset of Negotiations
    • Why Is It Important to Understand and Effectively Manage Your Infor License Estate?
    • Infor Customers Are Not Always Fully Aware of the Limitations and Restrictions of Their Licenses

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