Gartner Research

New CIO Responsibilities in a Digital Business World

Published: 28 May 2015

ID: G00273956

Analyst(s): John MacDorman, Dave Aron


Although digital business is in full swing, many enterprises have not defined their expectations regarding digital leadership. This research shows CIOs how to stake out their digital leadership roles (for which one size does not fit all), and clarify their new set of responsibilities.

Table Of Contents
  • Key Challenges



  • Clarify Enterprise Digital Leadership Roles, Responsibilities and Required Collaboration
    • Digital IT Leadership
    • Digital Engine Development
    • Digital Business Leadership
    • Staking Out Your Responsibilities for Digital
  • Promote and Harmonize Three Subcultures Within IT: Operator, Innovator and Guardian
  • Facilitate a Digital Business Strategy to Address the Scope Issue
  • Develop a Bimodal IT Capability to Address the Speed, Innovation and Vendor Issues
  • Renovate the IT Core to Address the Infrastructure and Operations Issue
  • Develop, Acquire, Source and Retain Talent to Address the Skills Issue
  • Lead the Transformation From IT Governance to Enterprise Digital Governance to Address Risk and Integration Issues
  • Conclusion

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