Gartner Research

Toolkit: Framing the Conversation Around Consumer Engagement in Healthcare

Published: 04 June 2015

ID: G00276836

Analyst(s): Laura Craft, Barry Runyon, Thomas J. Handler, M.D., Jeff Cribbs

Summary

Companies across the healthcare ecosystem are striving to improve consumer engagement, but many lack clarity around key terms and concepts. This slide deck presents Gartner's framework for understanding the role of technology in improving consumer engagement in healthcare.

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