Gartner Research

Select the Right IT Service Continuity Targets for Recovery, Availability and Budget Allocation

Published: 08 June 2015

ID: G00274506

Analyst(s): Carl Claunch, John Morency

Summary

Complete implementation of IT service continuity may seem daunting at first, but a phased project implementation can enable infrastructure and operations leaders to achieve meaningful application recovery time and service availability improvements — even with limited IT budgets.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Business demands for a measurable reduction of unplanned downtime by infrastructure and operations leaders (I&O) will drive IT organizations to modernize their data center infrastructures to deliver an "always on" service operation
  • Project complexity and cost will result in IT organizations pursuing a phased multiyear implementation approach to deliver ITSC to I&O leaders, given the constraints of most IT budgets

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