Gartner Research

Aspect Contact Centers

Published: 13 December 2004

ID: G0089741

Analyst(s): Rich Costello

Summary

The Aspect portfolio includes a lengthy list of call and contact center products, including its newest product, Aspect Uniphi Suite. Gartner helps sort out the Aspect portfolio in this updated report.

Table Of Contents
  • Corporate Headquarters
  • Overview
    • Product Differences
  • Analysis
    • Aspect Call Center Solutions
    • Contact Center Integration Solutions
    • Suite Solutions
    • Voice Self-Service Solutions
    • Workforce Management Solutions
    • Reporting and Analysis Solutions
    • Solutions for Small to Medium Enterprises
  • Pricing
    • GSA Pricing
  • Competitors
  • Strengths
  • Limitations
    • Recommended Gartner Research
  • Insight

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