Gartner Research

Document Imaging: Perspective

Published: 11 October 2002

ID: G0089947

Analyst(s): Karen M. Shegda


Document imaging enables paper documents to be captured and transformed into digital images for storage and retrieval. It is used in insurance, financial services, healthcare and government applications.

Table Of Contents
  • Technology Basics
    • Document Imaging vs. Document Management
    • System Components
    • Architecture
    • Operating Requirements
  • Technology Analysis
    • Business Use
    • Benefits and Risks
    • Standards
    • Price vs. Performance
    • Selection Guidelines
  • Technology Leaders
    • Captiva
    • eiStream WMS, Inc.
    • FileNET Corp.
    • IBM
    • TOWER Technology, Inc.
    • Kofax Image Products Inc.
  • Technology Alternatives
  • Insight

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