Gartner Research

Telemanagement Systems and Software: Overview

Published: 13 May 2003

ID: G0090001

Analyst(s): John Inverso


Telemanagement systems manage network telecommunications costs, assets, processes and security. With the growing interest in the convergence of voice and data management, these products continue to evolve.

Table Of Contents
  • Technology Basics
    • Telemanagement Software Applications
    • Operating Requirements
  • Technology Analysis
    • Business Use
    • Benefits and Risks
    • Standards
    • Selection Guidelines
  • Technology Leaders
    • @Comm Corp.
    • ISI Infortext
    • MTS IntegraTRAK, Inc.
    • Stonehouse Technologies
    • Symphony Services
    • Veramark
  • Insight

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