Gartner Research

Measuring the Potential Business Value of SaaS

Published: 15 June 2015

ID: G00278259

Analyst(s): Robert P. Desisto, Michael Maoz

Summary

IT leaders supporting business applications struggle to measure the business value of SaaS. This research provides insight into the top business impacts of SaaS for business application implementations.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • SaaS improves business agility, because IT leaders supporting business applications can more quickly make the changes necessary to support evolving business requirements
  • SaaS eliminates the need for IT leaders supporting business applications to concern themselves with implementing supporting application infrastructure, thus reducing upfront costs and improving time to deployment
  • SaaS will remove IT complexity, reducing upgrade costs and IT maintenance expenses for IT leaders
  • Because SaaS vendors continually deliver new capabilities, IT leaders supporting business applications can try new application innovations and leverage new functional releases more quickly than on-premises applications

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.