Gartner Research

Measuring the Potential Business Value of SaaS

Published: 15 June 2015

ID: G00278259

Analyst(s): Robert P. Desisto, Michael Maoz


IT leaders supporting business applications struggle to measure the business value of SaaS. This research provides insight into the top business impacts of SaaS for business application implementations.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • SaaS improves business agility, because IT leaders supporting business applications can more quickly make the changes necessary to support evolving business requirements
  • SaaS eliminates the need for IT leaders supporting business applications to concern themselves with implementing supporting application infrastructure, thus reducing upfront costs and improving time to deployment
  • SaaS will remove IT complexity, reducing upgrade costs and IT maintenance expenses for IT leaders
  • Because SaaS vendors continually deliver new capabilities, IT leaders supporting business applications can try new application innovations and leverage new functional releases more quickly than on-premises applications

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