Gartner Research

CyberCash Payment Systems

Published: 04 January 2000

ID: G0090225

Analyst(s): Gerald Arcuri, Kim S. Underwood


CyberCash provides a suite of payment software and services that lets merchants conduct electronic commerce via the Internet and also in a brick and mortar environment. It is best known for servicing credit cards over the Internet, but has also introduced a PayNow service, which enables payments directly from a checking account, and an InstaBuy service that facilitates one-click Internet buying. Although it has been in the electronic payment market since 1994, and by all accounts is considered an "old timer" by Internet standards, CyberCash has not reported a profit in any of its fiscal years. However, it continues to refocus its strategy, build partnerships, and increase its revenue and customer base.

Table Of Contents
  • Corporate Headquarters
  • Overview
  • Analysis
  • Pricing
    • GSA Pricing
  • Competitors
    • CyberSource
    • ClearCommerce
    • IBM
    • Compaq
  • Strengths
    • Strong Support for Biller Direct Model
    • Very Good Affiliate Partnering Program
    • Good Long-Term Strategy
    • Support for Cash, Coin, and Checks
  • Limitations
    • Minimal Support for Thin Consolidator Model
    • Difficult Financial Position
  • Datapro Insight

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.