Gartner Research

CyberCash Payment Systems

Published: 04 January 2000

ID: G0090225

Analyst(s): Gerald Arcuri , Kim S. Underwood

Summary

CyberCash provides a suite of payment software and services that lets merchants conduct electronic commerce via the Internet and also in a brick and mortar environment. It is best known for servicing credit cards over the Internet, but has also introduced a PayNow service, which enables payments directly from a checking account, and an InstaBuy service that facilitates one-click Internet buying. Although it has been in the electronic payment market since 1994, and by all accounts is considered an "old timer" by Internet standards, CyberCash has not reported a profit in any of its fiscal years. However, it continues to refocus its strategy, build partnerships, and increase its revenue and customer base.

Table Of Contents
  • Corporate Headquarters
  • Overview
  • Analysis
  • Pricing
    • GSA Pricing
  • Competitors
    • CyberSource
    • ClearCommerce
    • IBM
    • Compaq
  • Strengths
    • Strong Support for Biller Direct Model
    • Very Good Affiliate Partnering Program
    • Good Long-Term Strategy
    • Support for Cash, Coin, and Checks
  • Limitations
    • Minimal Support for Thin Consolidator Model
    • Difficult Financial Position
  • Datapro Insight

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