Gartner Research

Maintain Deep Domain Network Expertise in the Age of Automation

Published: 17 June 2015

ID: G00275588

Analyst(s): Vivek Bhalla

Summary

A service-aligned IT operations strategy does not obviate the need for deep technical skills in key areas. IT operations managers need to use these best practices to extract maximum value from their network staff and to ensure availability of services.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Identify and Retain Network Staff With Deep Domain Skill Sets
  • Encourage Network Engineers to Expand Their Cross-Domain Understanding of Adjacent Technologies
  • Engage Network Staff to Facilitate Interrogation and Governance of Service and Tooling Solution Providers
  • Conclusion

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.