Gartner Research

Survey Analysis: References Rate Their CPM Vendors in Gartner's User Survey

Published: 17 June 2015

ID: G00276954

Analyst(s): John Van Decker , Christopher Iervolino


Gartner's survey of 449 customer references sourced from 17 corporate performance management vendors between September 2014 and November 2014 provides valuable insights for CPM strategists assessing vendors' solutions. Use this research to help focus your product selection efforts.

Table Of Contents

Survey Objective

Data Insights

  • References by Vendor and Geography
  • Customer Satisfaction
    • Overall Satisfaction
    • Vendor Satisfaction of References
    • Implementation Satisfaction of References
  • Process Support Characteristics
    • Financial Consolidation and Reporting
    • Budgeting and Planning
  • Top Selection Criteria
  • Customer Characteristics
    • Number of Users
    • Annual Revenue of References
  • Methodology

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