Gartner Research

Use These Critical Success Factors to Build a Strong Supply Chain Business Case

Published: 19 June 2015

ID: G00278616

Analyst(s): Jan Kohler, Michael Dominy


Building a strong supply chain business case requires prep work, strategic alignment and the right scope. Leaders of supply chain initiatives can leverage these critical success factors to increase the probability of achieving the desired approval and the required funding and resources they seek.

Table Of Contents
  • Key Challenges



  • Perform the Right Level of Prep Work to Enable Successful Business Decision Making
    • Step 1 — Understand the Strategic Goals and the Business Opportunity or Issue
    • Step 2 — Determine Baseline Performance and Opportunity for Improvement
    • Step 3 — Identify and Summarize Multiple Options to Consider
    • Step 4 — Estimate Investment Costs and Benefits
    • Step 5 — Document and Communicate the Business Case
  • Support Business Case Position and Recommendations With Evidence and Facts
  • Align the Business Case to the Strategy and Ask at the Right Level
  • Choose the Right Scope in Alignment With Your Organization's Readiness for This Initiative

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