Gartner Research

Developing a Financial Transparency Roadmap

Published: 19 June 2015

ID: G00275821

Analyst(s): Alvaro Mello, Jim McGittigan , John P. Roberts


CIOs and IT leaders can build their business credibility by transparently presenting to business leaders the costs and benefits of IT services and investments in easily understood terms.

Table Of Contents
  • Key Challenges



  • Use the IT Financial Management Transparency Assessment to Establish Your Current State and Establish a Roadmap to Build Greater Business Credibility
  • Define and Communicate IT Services in Business Terms
  • Develop a Showback/Chargeback Process to Report the Full Costs of IT's Business Services
  • Implement a Comprehensive Program of Benefits Realization
    • Recommended Steps to Create a Benefits Realization Program
  • Conclusion

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