Published: 23 June 2015
ID: G00273354
Analyst(s): Guy Creese
Enterprises must correctly categorize their users in order to give them the right information worker tools. This report explains how enterprises can leverage widely dispersed system metrics to paint a picture of how users work, thereby segmenting their users and creating personas.
Problem Statement
The Gartner Approach
The Guidance Framework
Risks and Pitfalls
Gartner Recommended Reading
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