Gartner Research

ERP Benefits Realization — Chasing the 'Pot of Gold'

Published: 25 June 2015

ID: G00278364

Analyst(s): Carol Hardcastle, Denise Ganly


Getting value from ERP investments has challenged many organizations. Postmodern ERP strategies offer the opportunity to deliver improved business outcomes and benefits, but ERP leaders must work with business stakeholders and maintain focus on benefits realization throughout the ERP life cycle.

Table Of Contents
  • Key Challenges



  • Raise Your Game on Benefits Realization
  • Build and Execute to a Benefits Framework
  • Employ a Strategic Top-Down, Bottom-Up and Middle-Out Approach
  • Translate Intangible Benefits Into Tangible Value

Case Study

  • Case Study 1. A Global Organization Implemented a Multiyear Project to Deploy ERP Solutions

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.