Gartner Research

Measuring the Effectiveness of Your Supply Chain Innovation Efforts

Published: 29 June 2015

ID: G00276964

Analyst(s): Virginia Howard


Measuring innovation is a thorny, perennial issue. But measurement of supply chain innovation is necessary. Measuring innovation on three levels — culture, process and outcomes — provides CSCOs insights into the impact of their innovation efforts and whether resources are wisely applied.

Table Of Contents
  • Key Challenges



  • Step 1: Check the Alignment of Innovation to Business Strategy
  • Step 2: Define Innovation Metrics
  • Step 3: Measure the Culture — How Innovation-Friendly Is Your Supply Chain?
  • Step 4: Measuring the Innovation Process — What Happens to a New Idea?
  • Step 5: Process Efficiency Metrics — How Many Ideas?
  • Step 6: Process Quality Metrics — How Good Is Your Process?
  • Step 7: Innovation Outcomes — The Final Payoff
  • Conclusion

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