Gartner Research

Hype Cycle for U.S. Healthcare Payers, 2015

Published: 01 July 2015

ID: G00276427

Analyst(s): Robert H. Booz, Constance Sjoquist, Jeff Cribbs


This Hype Cycle tracks the maturity and adoption rates of technology developments occurring in the U.S. healthcare payer market. Payer CIOs can use this research to stratify investments to become effective digital payers in a new competitive environment.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Provider Network Management Applications
    • Smart Health Plan Selector Tools
    • Sales Channel Performance Analytics
    • Automated Billing Solutions
    • Cloud Adoption
    • Generation 2 Medical Shopping
    • Accountable Care Solutions
  • At the Peak
    • Mobile Applications
    • B2C Technology Strategies
    • BPO Strategy
    • Big Data
    • Clinical Data Integration
  • Sliding Into the Trough
    • Member Incentives for Wellness
    • Enterprise Fraud and Misuse Management
    • Medical Shopping Transparency Tools
    • Next-Generation Core Administrative Systems
    • BPM
    • Public Health Insurance Marketplaces
  • Climbing the Slope
    • Private Exchange Technology
    • Care Management Analytics
    • Health and Wellness Systems
    • Predictive Modeling
  • Entering the Plateau
    • ICD-10 Adoption Technology
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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