Published: 02 July 2015
ID: G00280135
Analyst(s): Chris Matchett, Katherine Lord
Consumerization of IT is pushing I&O leaders to create and operate catalogs that provide business users with a shopping experience for IT services. Three different categories of IT service catalog tools and recent trends in the marketplace will influence tool selection.
Market Definition
Market Direction
Market Analysis
Representative Vendors
Market Recommendations
Gartner Recommended Reading
©2020 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see Guiding Principles on Independence and Objectivity.