Gartner Research

ING Uses Internal APIs to Enable Co-creation

Published: 02 July 2015

ID: G00277796

Analyst(s): Kristin Moyer

Summary

Co-creation redefines the way organizations engage internal and external ecosystems by bringing them into the process of value creation. ING is using internal APIs to co-create and innovate more quickly and less expensively.

Table Of Contents
  • Key Challenges

Introduction

Case Study

Analysis

  • Build an Internal API Layer to Co-create and Accelerate the Rollout of New Channel Applications
  • Experiment With Internal Co-creation and APIs Before Going Public in Order to Test and Refine in a Safe Environment

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