Gartner Research

Market Trends: How CSPs Manage Innovation

Published: 06 July 2015

ID: G00272608

Analyst(s): King-Yew Foong, Rishi Tejpal


Communications service providers globally invest significant time and resources to leverage innovation as a competitive tool. To succeed, CSPs' business leaders must evolve their organizational structures, processes and culture.

Table Of Contents


Market Trend

  • More CSPs Pursue Innovations With Better Strategic Fit to Complement Their Core Business
  • Market Structure Trend
    • CSPs Are Restructuring Their Organizations and Practices to Develop Innovation Engines

Contrarian View

  • CSPs' Effort to Drive Innovation May Not Succeed

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