Gartner Research

Hype Cycle for Life Insurance, 2015

Published: 06 July 2015

ID: G00274037

Analyst(s): Kimberly Harris-Ferrante

Summary

The life insurance industry continues to innovate through digital transformation, product development and improved customer experience. Insurance CIOs must understand the new technologies and approaches required to address dynamic market conditions and respond to shifting consumer demands.

Table Of Contents

Analysis

  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Artificial Intelligence
    • Predictive Underwriting Solutions
    • Peer-to-Peer Insurance Business Models
    • Real-Time Operational Intelligence
    • Gamification
    • Customer Experience Management
    • Big Data
    • Case Management Solutions
    • Microinsurance Solutions
    • Takaful Solutions
  • At the Peak
    • Agency CRM SaaS
    • Next-Generation Portals
    • Wearables
    • Digitalization
    • Advanced Analytics Solutions
    • Customer Communications Management Solutions
    • Life Insurance Policy Administration/Management SaaS
    • Insurance Data Models
    • Agent Collaboration Tools
    • Cloud Computing
    • Enterprise Actuarial Systems
    • Fraud Analytics
  • Sliding Into the Trough
    • Mobile Agent Applications
    • Life Insurance Closed-Book BPO
    • Distribution Management Solutions
    • Social Media
    • Product Configurators
    • Tele-underwriting Platforms
    • Enterprise Risk Management Applications
    • E-Services
    • Sales Force Automation
    • Billing and Collections Management Solutions
    • Business Process Management Suites
  • Climbing the Slope
    • Automated Underwriting Solutions
    • E-Apps for New Business
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.