Gartner Research

Integrated Document Management Software: Perspective

Published: 05 September 2002

ID: G0090373

Analyst(s): Karen M. Shegda


Integrated document management (IDM) software provides services for capturing, organizing, managing and routing electronic documents. Core IDM functions are library services and document-level security.

Table Of Contents
  • Technology Basics
    • Document Management vs. Document Imaging
    • Architecture
    • Repository Services
    • Search and Retrieval
    • Library Services
    • Workflow
    • Records Management
    • Development Tools
  • Technology Analysis
    • Business Use
    • Benefits and Risks
    • Standards
    • Price vs. Performance
    • Selection Guidelines
  • Technology Leaders
    • Documentum, Inc.
    • FileNET Corp.
    • Hummingbird Ltd.
    • IBM/Lotus
    • Open Text Corp.
  • Insight

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