Gartner Research

How to Maintain Smart Machines

Published: 08 July 2015

ID: G00277743

Analyst(s): Pat Phelan, Ken Dulaney


Smart machines must be at a level that is above algorithmic runtime machines, and they need to meet clear tolerances for accuracy, reliability and time to correct flaws. Maintenance affects all three of these attributes, and IT buyers need to understand it to procure and properly run smart machines.

Table Of Contents


  • Key Characteristics of Smart Machines
  • Match Traditional Maintenance and Smart-Machine Maintenance
  • Consider Redundancy to Support Continuous Operation
  • Institute Transparency in Operations and Management

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