Gartner Research

Implement ISO 9001 Standards to Achieve Operational Excellence Within the Healthcare Delivery Organization

Published: 10 July 2015

ID: G00275671

Analyst(s): Zafar Chaudry, M.D.

Summary

Healthcare delivery organization operational policies and procedures are often ill-defined and infrequently revisited. For operational excellence and in preparation for the Real-Time Healthcare System, CIOs must incorporate ISO 9001 standards.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Review, Understand and Examine the ISO 9001 Standards to Determine How They Fit and Can Help Improve the Commodity IT Operation
  • Pull Together a Cross-Sectional Group of Key Clinical and Nonclinical Stakeholders to Form a Working Committee to Govern and Oversee the ISO 9001 Implementation
  • Develop a Strategy to Implement ISO 9001 Standards Within the Commodity IT Operation Within a Time Period That Allows the Standards to be Properly Integrated Into Routine Operations and Increases the Likelihood of Success

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.