Gartner Research

Evaluation Criteria for Enterprise Application Platform as a Service

Published: 14 July 2015

ID: G00277818

Analyst(s): Richard Watson, Eric Knipp


This document provides cloud decision makers with a comprehensive set of criteria for assessing aPaaS cloud providers and services such as Microsoft Azure, Salesforce ( and Heroku), Google Cloud Platform, Red Hat OpenShift Online, Progress, Mendix or IBM Bluemix.

Table Of Contents

Evaluation Criteria

  • Baseline Criteria
  • Plan the Architecture
    • Plan: Application Architecture Components
    • Plan: Virtualization and Hosting Architecture
    • Plan: Standards, Openness and Portability
    • Plan: Subtenant Services (SaaS on PaaS)
  • Develop the Application
    • Develop: Developer Tooling
    • Develop: Programmable/APIs
    • Develop: Built-In and Add-On Application Platform Services
  • Deploy and Operate the Application
    • Deploy and Operate: Code Deployment and Life Cycle Management
    • Deploy and Operate: Logging, Monitoring and Alerting
    • Deploy and Operate: Web Front End and Networking
  • Govern and Manage Service Levels
    • Govern and Manage: Scaling, Resilience and Availability
    • Govern and Manage: Support and Service Levels
    • Govern and Manage: Change Management
    • Govern and Manage: Compliance, Security and Access Control
    • Govern and Manage: Platform Governance

Using the Criteria Toolkit

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.